Shipping & Return

 

Shipping Information

At autoparts-marketplace.com, we understand the importance of fast and reliable shipping. That’s why we strive to process and ship your orders as quickly as possible. Here are the details of our shipping policy:

  • Processing Time: Orders are processed within 1-2 business days after payment confirmation.
  • Shipping Methods: We offer a variety of shipping options to meet your needs, including standard, expedited, and international shipping.
  • Shipping Costs: Shipping costs are calculated at checkout based on the weight of the items and the destination.
  • Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Standard shipping typically takes 5-7 business days within Europe and 10-15 business days for international orders.
  • Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.

Return Policy

Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, you can return it under the following conditions:

  • Return Period: You may return items within 30 days of receipt for a full refund or exchange.
  • Condition: Items must be returned in their original condition, unused, and in the original packaging.
  • Return Process: To initiate a return, please contact our customer service team at contact@autoparts-marketplace.com with your order number and reason for the return. Our team will provide you with a return authorization and instructions on how to proceed.
  • Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
  • Refunds: Once we receive your returned items, we will inspect them and process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Worldwide Shipping – Auto Parts Delivered to Your Door

We are proud to deliver high-quality auto parts to customers in over 190 countries worldwide. No matter where you are – in Europe, Asia, America, Africa, or Oceania – we guarantee fast and reliable shipping directly to your location.

Countries We Ship To

Europe

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.

Asia

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Georgia, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Mongolia, Myanmar, Nepal, North Korea, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, UAE, Uzbekistan, Vietnam, Yemen.

Africa

Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, DR Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.

North America

Antigua and Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, USA.

South America

Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela.

Oceania

Australia, Fiji, Kiribati, Marshall Islands, Micronesia, Nauru, New Zealand, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu.

With our extensive logistics network, we ensure that your auto parts reach you quickly and safely, no matter where you are. 

Contact Us

Dijkstraat 6, 9160 Lokeren, Belgium
[email protected]
Online orders accepted 24/7
Opening Hours:
Monday: 08:00 - 12:00 / 13:00 - 17:00
Tuesday: 08:00 - 12:00 / 13:00 - 17:00
Wednesday: 08:00 - 12:00 / 13:00 - 17:00
Thursday: 08:00 - 12:00 / 13:00 - 17:00
Friday: 08:00 - 12:00 / 13:00 - 17:00
Saturday: 08:00 - 11:30 / closed
Sunday: closed / closed